LEGAL REFERENCE

Your privacy matters to us

We're transparent about how qq303 collects, protects and uses your personal information. This policy covers account registration, payment processing through QRIS, DANA, OVO and GoPay, and your activity...

Data ProtectionAccount SecurityPayment PrivacyTransparent PracticesIndonesia Compliance
qq303 Your privacy matters to us

Our privacy commitment

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy questions? Contact us

Email Support Reach our privacy team at [email protected] with any questions about how we handle your personal data.
Live Chat Chat with our support staff during lobby hours. We respond to privacy concerns and data requests promptly.
Account Settings View and update your personal information directly in your account dashboard under Privacy & Data.
EDITORIAL CLARITY

Why you can trust our policy

Encrypted Transactions

Every QRIS, DANA, OVO and GoPay transaction uses bank-grade encryption. Your payment details never appear in unencrypted logs.

Third-Party Audits

Our data handling practices are reviewed by independent security auditors annually to ensure compliance and detect vulnerabilities.

No Data Broker Sales

We do not monetise your personal information. Your account data is not sold to advertisers or data brokers.

Transparent Logging

Access logs and payment records are maintained for 90 days and available upon request through your account portal.

GDPR-Aligned Processing

Although qq303 operates for Indonesia, our data processing follows GDPR principles for transparency and user control.

Incident Response Plan

In the event of a data breach, affected users are notified within 72 hours with guidance on protective steps.

Consistency across qq303

Same Policy
Privacy rules apply equally to your account whether you access the live casino, slots lobby or sportsbook from any device.
Unified Payment Handling
QRIS, DANA, OVO and GoPay transactions follow the same encryption and audit trail whether you deposit or withdraw.
One Account, One Privacy Record
Your personal data is centralised in one account file. No separate data silos for casino, slots or sportsbook activity.
Mobile & Desktop Parity
Privacy protections and data retention policies are identical across mobile and desktop platform access.
Live Dealer & Slot Equivalence
Personal information collected during live casino play and slot play is protected under the same standards.
Affiliate Program Privacy
If you refer friends to qq303, their referral data is handled with the same encryption and retention rules.
Promo & Loyalty Data
Promotional offers and loyalty account tracking use the same privacy framework as core account management.

What defines our privacy approach

Minimal Data Collection

We ask for only what's necessary: name, email, phone and payment details. No unnecessary profiling or tracking beacons.

User Control & Access

Log into your account anytime to view, download or request deletion of your personal data. Full transparency on demand.

Payment Method Privacy

Your QRIS, DANA, OVO and GoPay credentials are never stored in plain text. Tokenised processing keeps them secure.

No Cross-Sell Sharing

Your account data stays within qq303. We do not share profiles with other gaming brands or affiliate networks.

Automated Opt-Outs

Switch off promotional emails, sms or push notifications from your settings. Changes take effect immediately.

Retention Limits

Inactive accounts are archived after 24 months. Active accounts retain data only as long as your account remains open.

Privacy policy questions

We share only the minimum with QRIS, DANA, OVO and GoPay providers to process your transaction. No personal browsing data or slot/casino activity is passed to payment partners. All sharing is contractually bound.

Active accounts retain data indefinitely. Closed or inactive accounts are archived after 24 months and permanently deleted after 36 months unless required by law for tax or anti-fraud purposes.

Yes. Submit a deletion request via your account settings or email [email protected]. We remove all personal data within 30 days, except records legally required for compliance or anti-money laundering audits.

We will notify you within 14 days of any material ownership change. Your privacy rights remain unchanged. New owners must honour this policy or provide at least 30 days notice before implementing changes.

Live casino, slot and sportsbook activity is logged for your account security and fraud prevention. Session logs are retained for 90 days. You can view your activity history in your account dashboard anytime.

Chargeback and dispute data is retained for 18 months to resolve issues and prevent fraud. This information is shared only with relevant payment partners and is not used for profiling or marketing.

Yes. Request a full data export from your account settings. We provide your personal information, transaction history and account profile in standard digital format within 14 days.